Cancellation & Refund Policy
At Amy Yallof Resumes & Career Coaching, we value your time and commitment to enhancing your career. Our goal is to provide you with high-quality, customized services. Please review our cancellation policy below:
1. Cancellations & Rescheduling
• If you need to cancel or reschedule an a la carte service (including cover letter writing, LinkedIn optimizations, career coaching sessions, or mock interviews), at least 24 hours notice is required.
• Cancellations made less than 24 hours before the scheduled session will be subject to a 50% cancellation fee.
• Clients who do not show up for a scheduled session and haven’t given prior notice will be charged the full session fee.
2. Refunds
• Due to the customized nature of resume writing and career coaching, all sales are final once work has begun.
• If you cancel a service or package before work has started, you may receive a refund minus a 20% processing fee.
• No refunds will be issued for completed services, packages, or digital products, including resumes, cover letters, LinkedIn updates, and coaching sessions.
3. Service Adjustments
• If you are unsatisfied with the final product, we offer one complimentary revision within 7 days of delivery to ensure you receive the best possible results. Additional revisions may incur an extra fee.
4. Package Expiration
• Purchased coaching sessions or resume packages must be used within 90 days of purchase unless otherwise specified. Unused sessions are non-refundable and non-transferable.
By booking a service with Amy Yallof Resumes & Student Career Coaching, you acknowledge and agree to this policy. If you have any questions please contact us.